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Bob Caruso

Operating Partner

# Advocacy
# Business Development
# Launches & GTM
# Leadership
# Market Research
# Product Strategy
# Strategy

Background:
I am an accomplished business leader with a track record of building high performance teams through empowerment, innovation, and creativity as a senior executive in the Aerospace industry and with multiple professional services firms. As a practical problem solver that focuses on outcomes, my operating style delivers real value quickly. I'm a dynamic keynote speaker and published writer on the topics of customer and employee engagement.
Highlights

*DXC: Practice Leader - Led $40M P&L focused on providing Microsoft Dynamics 365 services focused on Finance and Operations and Customer Experience. (See Abstract)

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Endeavor Management: Founding Partner - Founded strategy consulting firm growing from zero to $10M in 36 months. (See Abstract)

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J.D. Power: Executive Director - Developed and led $30M VOC Strategy business. (See Abstract)

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Deloitte: Sr. Manager - Instrumental in growth and expansion of Media and Entertainment practice to over $100M in three years. (See Abstract)

Education: Massachusetts College of Liberal Arts - B.A., Biology; Bradley University - M.A., Educational Leadership.

Industries

# Healthcare

# Insurance

# Retail / CPG

# SaaS Development

# Telecom

# Entertainment

# Aerospace

# Automotive

# Electronics

# Gaming

Awards & Organizations

- 2020: Orchid Black Operating Partner-of-the-Year

Bob Caruso
“Customer satisfaction is a moving target. You can never declare victory.”
—J.D.Power III, founder J.D. Power and Associates

What I'm Reading / Listening To:

Comment:
This book provides deep insight the challenges of Navy pilots in WWII and how friendship and honor helped them endure.
Still On My Bucket List:
Hike the length of the Appalachian Trail.
Best Business Advice:
Stop talking after the client says yes.