As a Marketing Operations Intern/Analyst at Orchid Black, you will focus on marketing-specific operations across the spectrum from data collection and analysis to content creation and reporting.

In this role, you will have the opportunity to engage with numerous internal and external business leaders. The activities you will be doing on a day-to-day basis include:

• Content distribution and management
• Research, data collection and reporting
• Website management
• Miscellaneous projects, as required
  

Orchid Black encourages all of its team members to continuously develop their skill sets and gain experience.

Reports to: Strategic Partner Manager

Supervises: N/A

‍Travel Requirements: N/A

Physical Demands

• Continuous sitting for prolonged periods more than two consecutive hours in an eight hour day interspersed with mobility.
• Keyboard use is greater or equal to fifty percent of the workday.

The Marketing Operations Intern/Analyst will be required to complete initial onboarding/training to fully understand Orchid Black’s team, methodology and approach. Once training is completed, this person will contribute by serving as a team member on the internal marketing operations team.

The Marketing Operations Intern/Analyst possesses excellent communication and organizational skills, and a strong focus on client satisfaction. The workplace environment at Orchid Black is dynamic and this role’s day-to-day activities will vary.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Content Distribution and Management

• Manage all social media channels
• Distribute content via social media and other digital channels
• Podcast outreach and reviews for our founder
• Maintain content repository, including content edits using AP Style
• Regular reporting and testing

Research and Data Collection

• Analyze competitors/partners/prospects
• Create and manage lists
• Input and manage information in CRM

Website Management

• QA website / mobile testing
• UAT testing 
• Log bugs

Miscellaneous projects, as required‍

Education 

• Intern: Rising senior working towards a Bachelor’s degree in Marketing, Business, or related field from an accredited university.
• Entry Level: Upcoming or recent graduate in same fields.

Ideal Experience  

• Previous experience working in a professional business environment.
• Proven marketing experience is a plus.

Other Knowledge, Skills, Abilities, or Attributes

• Excellent written and verbal communication abilities and strong attention to detail
• Research skills - an ability to do “deep dives” in different products, companies, and sectors, and develop new insights.
• Strong analytical skills, comfortable with qualitative and quantitative data.
• Problem solving and critical thinking - analyzing and simplifying complex issues; identifying problems and operational bottlenecks; developing potential solutions; and implementing and executing them.
• Adequate knowledge of data collection methods (polls, focus groups, surveys, market research, customer interviews, etc.).
• Highly motivated self-starter who creates opportunity, does not wait for direction, is highly organized and operates with limited management – this role must be resourceful
• Excellent interpersonal and relationship management skills.  Ability to work with agile culture with a mix of different personality types. Must have proven ability to influence others to achieve results.
• Strong organizational skills –must be comfortable managing (and prioritizing) multiple tasks on multiple projects.
• Basic understanding of the technology landscape for business uses.
• Search engines, web analytics, and business research tools acumen.
• Proficient in business productivity tools (Microsoft Office, Google Suite).
• Knowledge of statistical packages (SPSS, SAS or similar) and databases a plus. 
• Working knowledge of data warehousing, modeling and mining is a plus.
• Familiarity with CRM systems, such as Active Campaign.
• Familiarity with programs such as Slack and Monday.
• Familiarity with Canva, Photoshop, Webflow a plus. 
• Must be highly digitally organized and willing to follow existing protocol. 
• Must be familiar with AP (Associated Press) writing style.

Orchid Black is a new kind of growth services firm. We partner with tech-forward companies to build smarter, better, game-changing businesses. We ensure clients hit bigger milestones and see greater returns faster. Behind Orchid Black’s customized assessments, strategy and effective execution are its people. We are skilled problem solvers, operators, and entrepreneurs ourselves. In addition to data-powered assessments and customized business blueprints, we deploy operators to roll up their sleeves, dig-in deep, and execute on our recommendations. Working side by side with our client-partners, Orchid Black mitigates financial and operational risk and builds a foundation of trust, co-accountability, and mutually beneficial outcomes. Orchid Black’s sweet spot is powering-up founder-led companies — and accelerating outcomes. We also help private equity firms, family offices, and even big brands, turn the tide. Whether the end goal is market fit or an exit, Orchid Black strengthens its partner-clients. For more information, please visit Orchid Black.